The Lending Manager is responsible for leading a bank/mortgage geography as assigned. The Lending Manager is responsible for executing on the strategic business plan to promote and market the firm's mortgage products to clients, team members and partners inside and outside the branch footprint; attain mortgage lending goals; generate profit and manage and grow a team of Loan Officers. Specifically, there are three areas of major focus: Manage/Grow Retail Mortgage Production *#1 Goal - Establish Retail Mortgage as the Premier Branch Partner (In Footprint territories) *Develop partnership/working relationship with Bank Market & District Managers *Ensure flawless execution by mortgage team of the coverage model and all Loan Officer behaviors; recommend changes as necessary to ensure right number of Loan Officers and right personnel *Enlist feedback from bank management and individual branch/survey results *Participate actively in all Bank Business Reviews *Meet CRA requirements *Leverage outside branch mortgage opportunities to bring customers to the bank *Partner w/Operations and Underwriting to ensure great customer service and high-quality originations *Responsible and accountable for compliance in all aspects of their geography *Partner w/Emerging Markets and Business Development to leverage all mortgage opportunities in assigned geography Leadership Management *Attract, retain and develop Loan Officers who thrive in Chase's business model *Provide overall sales leadership throughout the region.
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