A large National Lender is seeking multiple Loan Document Specialist 3s in Santa Ana, CA: Responsible for responding to written and phone inquiries from customers, title companies, and internal personnel regarding loans. Functions include: Answering questions pertaining to all areas of loan servicing including payment research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection;
Researching and analyzing problems and recommending solutions;
Conducting periodic audits of files;
May also coordinate property inspections, lien priority and loan disbursements in accordance with loan documentation;
May perform procedures related to advances and pay downs, funds wiring and disbursement process. Within the commercial business is responsible for payment processing, check disbursements, tax payments, imaging and document management.
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