bJob Categoryb Services ConsultingbrbLocationb Irvine, CA, USbrbJob IDb 773029-65705brbDivisionb Services SupportbrbrLocation Irvine, CAbr br br The Premier Support Practice Manager is responsible for the strategic positioning and successful delivery of profitable high quality Premier Support services to Microsoft Enterprise customers. The Support Practice Manager is the only front line customer facing support manager position within the Services organization responsible for the overall quality, growth, and satisfaction of a customerx2019s managed support relationship.br br br The Support Practice Manager must demonstrate expertise on market forces affecting our customers and generate customer insights in the Practice that drive our business forward. The ability to effectively manage cross-team collaboration with other Microsoft internal organizations and external partners is an important competency.
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