bJob Categoryb Services ConsultingbrbLocationb Irvine, CA, USbrbJob IDb 800473-84812brbDivisionb Services SupportbrbrbrPREMIER FIELD ENGINEER - Windows Platform TechnologiesbrbrPrimary responsibilities include providing on-site technical support solutions for customer service delivery and availability, while ensuring satisfaction with Microsoft software on the client and server. The successful candidate will be capable of providing field technical support and proactive service presence for groups in the Microsoft Services organization, including but not limited to Premier and Professional Support, Microsoft Consulting Services, and escalation engineers CPR. The Premier Field Engineer acts as the primary onsite technical contact, providing customer visibility, advanced technical troubleshooting support and problem resolution for Product Support Services and corporate customers, including issues escalated to the highest levels of management.
↧