Job description: The Supervisor Credit & Collections directs and controls credit and collections by implementing and maintaining systems, procedures and policies. The incumbent reviews and extends credit to new customers; expedites collections; minimizes losses from bad debt; analyzes customer credit lines and payment history to direct the efforts of the collection staff; and reviews and approves handling of problem accounts including customer payment plans, shipping and credit hold restrictions. Boundary Conditions/Authority Levels: Communicate in a professional manner with Senior Management, Sales, internal and external customers.
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